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Frequently Asked Questions

New user? Let’s get started with these basics.

Yes, our website is available on PC and mobile web.
Bank charge and processing fee are automatically paid to make your booking valid. They are sequentially fixed at 3.85% and 5% of your payment. Golf course cancellation fee is imposed by golf course itself. Therefore, the fee will be different for each booking depending on the golf course policy and promotion (if applicable). In order to find details of bank charge, processing fee and golf club cancellation fee, simply click on “BOOK NOW” button which will direct you to the booking form. On the right column of the form, you will see the information written beneath “Total Price”. Or you can check your mailbox, we will always include all this information in the confirmation email sent to you.
No, you can book tee time as non-member. We recommend you to register member to get the point and receive the latest news and promotion.
It's different and depends on each golf course.
Yes.Please check the box "I'm making this booking for someone else" and input the golfer's name on your booking process.
Yes, kindly try to book many times for over 4 golfers. We'll serve the multiple booking function soon.
Please cancel your wrong booking and book tee time again.
For member, please go to My Booking, choose your upcoming Booking and click the Cancel buton and follow the process. For non-member, you can cancel your booking from the link provided in your confirmation email.
Please show your booking confirmation email at the reception when arriving at the golf course.
We accept payment by Domestic Card (ATM) & Credit Card (Visa, Master, JCB, Amex)
You can redeem by entering the valid coupon/promo code in the check out process.
We will email a confirmation and receipt following payment. If you did not receive a receipt, please call us at +842838211750.
Yes. It is possible. After cancelling your booking, we will refund your payment after deducting bank charge, processing fee and golf course cancellation fee.
No, we display the review to give to our users the best insight on the golf course.
Your refund will be credited to your card within 4-5 weeks.
Yes, every tee time at every course you book and play through Golfdy is eligible to earn points. Don't forget to register member to earn point.
Points will be issued after your play at the golf course.
No, your points will be valid all the time.
You can exchange your points with discount voucher on Golfdy
To find your points balance, please go to Golfdy.com, sign in and check your account.
You will receive a mail after your play at the golf course to invite you to share your review.
Reviews will be available immediately on Golfdy website
To ensure the highest level of accuracy in our ratings and reviews, we are only accepting current reviews from verified purchasers.
To guarantee that our reviewers are always reviewing courses in their current state, rounds played within 01 week are eligible for review.
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